Technical Issue

Incident Report for Foleon

Resolved

The issue has been successfully resolved. However, changes made to the Doc settings and Global Doc settings between 11:50 and 15:20 CEST may not have been saved. Therefore, it is necessary to reapply these Doc settings and Global Doc settings and republish the affected Docs.
Posted Sep 30, 2024 - 15:32 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 30, 2024 - 15:22 CEST

Update

We are currently experiencing an outage with one of our database hosts. To ensure continued service, we are in the process of migrating our databases to a different region.
Posted Sep 30, 2024 - 14:59 CEST

Identified

We are currently experiencing an outage with one of our database hosts. To ensure continued service, we are in the process of migrating our databases to a different region.
Posted Sep 30, 2024 - 14:19 CEST

Investigating

The Foleon platform is currently experiencing technical difficulties. The Development team is working to resolve the issue.
Posted Sep 30, 2024 - 14:05 CEST
This incident affected: Platform and API.